FAQ

Frequently asked questions and the appropriate answers.

General & Products

1. how to find the appropriate format?

Using the filter function on this page, you can specify various relevant properties or features of the labels to adapt the selection of formats to your needs. There may already be documents, such as labeling regulations, which you can use as a guide and from which you can take the necessary format. The selection of label formats offered here is far from complete. The implementation of individual formats is possible at any time – please contact us directly. If you have any questions on the subject of format selection and the implementation of individual formats, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at bestellung@printolux.com.

2. what do I need to consider when choosing the material?

Depending on the final field of application and required resistances of the labels, different materials are more suitable than others. For this purpose, there are some durability testing procedures that ensures the durability of the labels. On https://www.printolux.com/en/test-reports you will get access to our download center and thus the possibility to view test reports and documentation on material properties. Do you need assistance in choosing the material? If you have any questions about the choice of material, we will be happy to advise you directly and without obligation on +49 6233 6000 900 or by e-mail at bestellung@printolux.com.

3. what label content is possible?

Anything is possible in the choice of label content. Simple font, multicolor, 2D codes, logos, graphics – all this is fully possible.

4. is the mapping of barcodes and 2D codes possible?

Yes. Barcodes and 2D codes can be mapped in all common variants and in very good display quality.

If you have any questions about 2D codes, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at sale@printolux.com.

5. does multicolor cost extra?

No. Since the labeling process used to produce the labels is a digital printing-based process, multicolor display is fully possible and does not change the price.

6. how do I get my labels?

You tell us your need via inquiry form. We will send you an offer immediately. After receiving your order, the labels will be produced. After the order is completed, your order will be shipped to you via UPS.

If you have any questions about shipping, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at bestellung@printolux.com.

7. how do I submit my data?

To ensure easy and convenient data transfer for you, we have prepared a corresponding Excel table. You can enter your desired label content directly into the predefined fields here.

You can download the Excel list here.

We check the incoming data conscientiously and ask in case of doubt.

If you have any questions about data transfer, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at sale@printolux.com.

8. what is the type of fastening?

The labels offered here are suitable for any form of mounting.
This includes screwing, gluing, riveting, via cable ties or sign holders, among others.
All offered sign formats we offer of course also in the self-adhesive variant. We also offer other appropriate fastening materials, such as cable ties or sign holders in our range.

General information

Delivery questions

1. when will my order reach me?

After receiving the order, the production of the labels takes between 2 to 5 working days, depending on the order situation.
If you have any questions about delivery or time, we will be happy to advise you directly and without obligation on +49 6233 6000 900 or by e-mail to bestellung@printolux.com.

2. can delivery times be accelerated? How and under what conditions?

Yes, delivery time can be accelerated by arrangement. Partial deliveries are also possible after consultation.

If you have any questions about accelerating delivery times, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at bestellung@printolux.com.

3. can the delivery be made directly to the construction site? What needs to be considered?

Yes, we are also happy to deliver orders directly to the construction site where the labels will later be used. When placing your order, please make sure that you provide us with all the necessary data (e.g. contact person at the construction site) in order to ensure proper delivery..

If you have any questions about delivery to the construction site, we will be happy to advise you directly and without obligation at +49 6233 6000 900 or by e-mail at bestellung@printolux.com.